Field name |
Meaning |
Bytes |
Mandatory |
Writable |
id |
Unique ID of the inquiry |
4 |
|
|
contact_id |
ID of the contact person to which the inquiry is assigned |
4 |
|
|
closed |
true if closed, otherwise false |
1 |
|
|
tentative |
true if tentative, otherwise false |
1 |
|
|
created_at |
Creation date |
|
|
|
updated_at |
Date of last change |
|
|
|
email_cc |
Addresses (comma-separated) to which copies of the
confirmation e-mails will be sent |
250 |
|
• |
summary |
Summary of the inquiry |
250 |
|
• |
owner |
Responsible OMC user |
32 |
|
• |
agent |
OMC user currently working on the inquiry |
32 |
|
• |
priority |
Priority (1=critical, 2=high, 3=normal, 4=informative) |
4 |
|
• |
state |
One of the inquiry states defined in the general settings |
10 |
|
• |
kind |
One of the inquiry types defined in the general settings |
20 |
|
• |
Field name |
Meaning |
Bytes |
Mandatory |
Writable |
id |
Unique ID of the diary entry |
8 |
|
|
account_id |
ID of the account to which the entry is assigned |
4 |
|
|
contact_id |
ID of the contact person to which the entry is assigned |
4 |
|
|
created_at |
Creation date |
|
|
|
created_by |
Origin (OMC user or webservice ) |
32 |
|
|
updated_at |
Date of last change |
|
|
|
updated_by |
Origin of last change (OMC user or webservice ) |
32 |
|
|
internal |
true if entry is internal, otherwise false |
1 |
|
• |
diary_type |
Type of the diary entry, e.g. call |
10 |
|
• |
title |
Title of the entry, e.g. the subject |
250 |
• |
• |
notes |
Text content of the entry |
∞ |
|
• |