Fields

Inquiry Fields

Field name Meaning Bytes Mandatory Writable
id Unique ID of the inquiry   4    
contact_id ID of the contact person to which the inquiry is assigned   4    
closed true if closed, otherwise false   1    
tentative true if tentative, otherwise false   1    
created_at Creation date        
updated_at Date of last change        
email_cc Addresses (comma-separated) to which copies of the confirmation e-mails will be sent 250  
summary Summary of the inquiry 250  
owner Responsible OMC user  32  
agent OMC user currently working on the inquiry  32  
priority Priority (1=critical, 2=high, 3=normal, 4=informative)   4  
state One of the inquiry states defined in the general settings  10  
kind One of the inquiry types defined in the general settings  20  

Fields of Diary Entries for Inquiries

Field name Meaning Bytes Mandatory Writable
id Unique ID of the diary entry   8    
account_id ID of the account to which the entry is assigned   4    
contact_id ID of the contact person to which the entry is assigned   4    
created_at Creation date        
created_by Origin (OMC user or webservice)  32    
updated_at Date of last change        
updated_by Origin of last change (OMC user or webservice)  32    
internal true if entry is internal, otherwise false   1  
diary_type Type of the diary entry, e.g. call  10  
title Title of the entry, e.g. the subject 250
notes Text content of the entry   ∞  

Fields of Links for Inquiries

Field name Meaning Bytes Mandatory Writable
id Unique ID of the Link   8    
title The Link Name 128  
url The URL of the Link 128